General Inquiries/Returns
Shop@Zipcode-clothing.com
To ensure you receive emails from Zipcode, please check your spam folder for messages from Zipcode. Make sure that your email settings are up to date by adding our shop@zipcode.com email address to your Safe Senders list.
Frequently asked questions
What is the return policy?
What is the return policy?
Eligible items purchased domestically on zipcode-clothing.com can be returned within 15 days of the shipping date. International returns must be initiated within 28 days of the shipping date. Items must be unworn, unaltered, and in their original packaging with all tags attached.
Shoes must be returned with the original shoe box and dust bags
Can I change my shipping address after I place my order?
Can I change my shipping address after I place my order?
Once an order is placed we cannot change the shipping address or shipping method. Please double check your shipping information before submitting your order.
When will I get my order?
When will I get my order?
Standard processing time for orders is 2-5 business days. Orders placed after 10:00 AM PST may be processed the following business day.
Processing and shipping times may increase during specific collection launches, holidays, and other peak seasons.
Where are your products manufactured?
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.